FAQ
Is Vietnam Safe?
Date posted: 20/05/2025Vietnam is a remarkably safe and welcoming destination for international travelers. That said, as with travel to any country, we encourage all visitors to stay alert—keep your personal belongings secure and be mindful of common travel scams or pickpocketing, especially in crowded areas. For those planning to explore the country by motorbike—a popular and exciting way to experience Vietnam—safety should always come first. Wear a certified helmet, consider appropriate protective gear, and make sure you have comprehensive insurance coverage. With the support of trusted local experts, we are committed to ensuring your journey through Vietnam is not only safe but also smooth, enjoyable, and unforgettable.
How can I book a flight ticket abroad?
Date posted: 01/02/2018Currently we do not have a search for flights abroad (soon to be completed), but we have a list of discounted flights originating from Vietnam. To book one of these flights rebate or inquire printed on flights abroad departing from Vietnam, please contact the team of customer care of us through the link "Request ", or by email for customers living in Vietnam: for customers living in Vietnam, the company accepts payment by cash, credit card and bank transfer. Cash: You can come to our office to pay in cash before receiving the ticket, or pay when we deliver your ticket to take place in. Bank Transfer: You can make the payment through a bank transfer in Vietnam. We will provide you the information to transfer at the time of your booking is confirmed. Credit cards: You can pay before receiving the tickets by credit card through a link on the net payment or payment at the time of delivery by imprint. To ensure safety, we need you to sign the bill and we will confirm your signature with identification cards legality (passport, driver’s license) at the time of delivery. We will notice Payment by credit card (if any) to you for confirmation before payment is to be conducted For international tickets departing from Vietnam, we only accept the payment method imprint in office in Hanoi or Ho Chi Minh City For customers living outside of Vietnam: For customers living outside Vietnam, buy tickets before coming to Vietnam, we only accept payment by credit card and transfer money through Western Union; we do not accept payment in cash at the time of delivery. Payment by credit card: There are 2 ways to pay by credit card: via the reservation online or via a secure link that we send to you after you confirm your reservation. To ensure safety, we need you to sign the bill, and we will confirm your signature with identity cards legally binding as a passport, driver’s license during traffic tickets, or you must send us a proof of ID if you do not require tickets. We will notify all payments by credit cards (if any) to you for confirmation before payment is made. Bank transfer: You can make the transfer to us through your bank account abroad. We will send you information on our account at the time your booking is confirmed. For international tickets departing from Vietnam, we only accept payment method imprint in office in Hanoi or Ho Chi Minh Western Union: You can pay by Western Union. We will send the details of recipients. So we can get your money, you must send us the code number of the control of the amount deposited.
How can I book a domestic flight?
Date posted: 01/02/2018How can I book a hotel room?
Date posted: 01/02/2018Can I pay in any way?
Date posted: 01/02/2018I would like to register a foreign tour, need to do the paperwork for such passport and visa?
Date posted: 01/02/2018Quality of foreign tour companies have secured?
Date posted: 01/02/2018How do I know if my itinerary has been confirmed?
Date posted: 01/02/2018I could book other people are not?
Date posted: 01/02/2018Companies accepted forms of payment?
Date posted: 01/02/2018I can receive the refund if I cancel trips after my package has been released?
Date posted: 01/02/2018Can I upgrade the package to the 4-star hotel and business class air tickets?
Date posted: 01/02/2018Package accompanied by visits, meals and tour guide not?
Date posted: 01/02/2018The package takes effect how long?
Date posted: 01/02/2018Package includes what?
Date posted: 01/02/2018In case of lost luggage at the airport, the ziontour can help find again?
Date posted: 01/02/2018If I am not satisfied and want to complain about the service of the tour, then how?
Date posted: 01/02/2018How to register on the site tour of the company?
Date posted: 01/02/2018And payment transactions online safe?
Date posted: 01/02/2018-
Thủy (Ms)
Sales Executive (Sales Online)
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Mr Tâm
Director
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